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Policies

Safeguarding Policy

(Safety of Children and Vulnerable Adults)

The vision of WorldShare is to value all people as created in God’s image and loved by him. We value social and spiritual transformation of communities because we believe that each person is a whole being.

This vision includes caring for and showing God’s love to the vulnerable.

Proverbs 31:8-9

Open your mouth for the mute,
for the rights of all who are destitute.
Open your mouth, judge righteously,
defend the rights of the poor and needy.

Values

We value all people as created in God’s image and loved by him. We value social and spiritual transformation because we believe that each person is a whole being. Children are vulnerable and therefore require special consideration, a trusted environment and safeguarding to prevent them from being harmed. We will recognise any form of harm, whether physical, emotional or sexual. Harm may be intentional or unintentional, may come from a parent or family member

We believe, under God, that we have a responsibility as an organisation to care for children and vulnerable adults under our and our ministry partner’s care and protect them from harm.

Intent

The intention of this policy is to reduce the risk of harm (& ensure a safe culture) for children and vulnerable adults under the care of WorldShare, its ministry partners and their respective staff and workers.

To achieve this, WorldShare will implement the following: -

  • Prevention procedures which include safe recruitment, awareness training, worker supervision, and a code of conduct to provide clear expectations of WorldShare staff
  • Response procedures including guidelines for reporting and responding to safeguarding concerns, disclosures or allegations, for all staff and workers.

If you have any concerns about the well-being of a child or vulnerable adult, or a situation which you feel increases the risk of harm to a child or vulnerable adult, please contact one of WorldShare’s safeguarding advocates.

Our safeguarding advocates are:

Safeguarding Trustee - Daniel Ukiomogbe This email address is being protected from spambots. You need JavaScript enabled to view it.

Chief Executive - Andrew Yelland This email address is being protected from spambots. You need JavaScript enabled to view it.

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Complaints Procedure

We aim to provide the best service possible to our donors and supporters. Without your generosity, we would not be able to work with our partners to transform communities across the world. Therefore, feedback from supporters is of the utmost importance so that we make sure that comments and complaints are handled in a timely and positive manner.

The following feedback procedure is designed to provide a swift and transparent resolution to your complaint and to guide us in making improvements to what we do.

How to make a complaint or provide us with feedback

Firstly, please write to:
The Finance Manager
WorldShare,
Armstrong House
First Avenue,
Doncaster
DN9 3GA

Alternatively, you may email: This email address is being protected from spambots. You need JavaScript enabled to view it.

You may also call us on 01302 775209 and ask to speak to the Finance Manager.

Please clearly state; your name, address (email address - if appropriate), your telephone number and details of your complaint.

  • We will acknowledge receipt of your complaint in writing within five working days.
  • We will investigate and do everything we can to resolve your complaint informally within a further ten working days of receipt liaising with you directly.
  • Should you remain dissatisfied with the resolution of your complaint, the Finance Manager will escalate the matter on your behalf with the Chief Executive. The Chief Executive will respond to you directly within a further five working days and liaise directly with you to resolve your complaint. If your complaint cannot be resolved in a timely manner, the Chief Executive, at their discretion, may involve the Chair of Trustees and arrange to meet you to discuss and attempt to resolve the matter.
  • Once resolved to your satisfaction, we will write to you again summarising what we have done to resolve your complaint and any changes we have made.
  • We welcome your comments and feedback on how our complaints procedure could be improved in the future.
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Terms & Conditions

Please read through our Terms and Conditions. If you continue to browse and use this website, you are agreeing to comply with and be bound by the terms and conditions of use. If you disagree with them, please do not use the website.

This website www.worldshare.org.uk is owned and managed by WorldShare. We are a registered charity in England and Wales (number 803575) and a registered limited company in England and Wales (number 02498199). Our registered office address is Armstrong House, First Avenue, Doncaster DN9 3GA.

Any reference in these terms and conditions to ‘website(s)’ or ‘site(s)’ or ‘us’, ‘we’ and ‘our’ refer to WorldShare. Any reference to ‘you’ or ‘your’ is a reference to you as a visitor of our website.

We reserve the right to change these terms and conditions at any time, any changes made will be updated on the website. Please check back regularly because the amended Terms and Conditions will apply to your continued use of the website.

Usage

You agree to only use the website for lawful purposes and in a manner which does not infringe the rights or restrict or inhibit the use or enjoyment of the site by any third party. You must not knowingly transmit any data, send or upload any material which contains viruses or any other harmful programmes which could harm computer software or hardware.

Material on the Website

Anything on this site, including information, names, images, videos and logos are provided as is and for information purposes only. Although we will use reasonable efforts to keep the information on our website up to date and correct, we cannot guarantee it will be complete and accurate and we cannot take responsibility for any inaccuracies, omissions or errors attributable to the author of such materials.

Links

Where we provide links to other websites, we do so for information purposes only. We are not responsible for the content of any other websites or pages linking to or from our website. We accept no liability for any statements, information, products, or services that are published on or are accessible through any websites owned or operated by third parties.

You may link to any page on our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

Use of the website

You may use the material on our website for information purposes and for your non-commercial, personal use only. Your use of any information or materials on this website is entirely at your own risk, for which WorldShare shall not be liable.

These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

If you have any questions please contact us.

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Cookie Policy

Last updated: 20th June 2024

WorldShare("us", "we", or "our") uses cookies on the https://worldshare.org.uk/ website (the "Service"). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How WorldShare uses cookies 

When you use and access the Service, we may place a number of cookie files in your web browser.

We use cookies for the following purposes:

  • To enable certain functions of the Service
  • To provide analytics

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

  • Essential cookies. We may use cookies to remember information that changes the way the Service behaves or looks, such as a user's language preference on the Service.
  • Analytics cookies. We may use analytics cookies to track information on how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them. 

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies 

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

 Where can you find more information about cookies 

You can learn more about cookies and the following third-party websites:

 

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Privacy Policy

1. Who we are

WorldShare connects individuals and churches in the UK with locally led churches and Christian ministries, working with some of least-resourced people of the world, to support their God-given vision to see lives transformed through the hope of the Gospel.

We are registered in England and Wales as WorldShare, Charity No 803575, Company No 2498199. Our registered address is Armstrong House, First Avenue, Robin Hood Airport, Doncaster, DN9 3GA.

2. What data do we hold

WorldShare only holds data which, as far as we can ascertain, is accurate and up-to-date and which is required of us by law or necessary to process your donation or contact you in the manner that you have requested.

We only collect data that is given to us directly and will not share any of your data with any third parties for marketing purposes. We will not sell your details to anybody else, nor do we buy data from third parties or obtain personal data from the public domain.

We only collect data from you for specific purposes. Once that purpose has finished, we won’t hold on to the data for longer than necessary.

3. Lawful basis for processing your personal data

Personal information

Data protection law requires us to identify the lawful basis under which we collect and use your personal information. Depending on why we process your data one, or sometimes more than one of the following bases may be relevant.

  • Legitimate Interest - processing where we consider it is in the legitimate interest of WorldShare to process your data. We will always balance any potential impact on you and your rights against the identified legitimate interests.
  • Consent – where you have given your consent for WorldShare to use your personal data for a particular purpose.
  • Legal obligation – where the processing of personal data is required to ensure compliance with a legal obligation.
  • Contract - where the processing of personal data is required to meet our contractual obligations.
  • Vital Interest – in very rare cases we may process personal data where it is in your vital interest, such as a medical emergency.

Special Category Data

Where you provide us with sensitive personal data, such as where you worship, we will process this using one of the following permitted criteria:

  • with your explicit consent (e. you make clear to us that you are happy for us to hold this information)
  • where you manifestly make this information publicly available – such as on a church website; or
  • where you have regular contact with us in connection to your religion or place of worship.

We will hold your data securely and only those who need to will be able to see or use this information.

For organisations such as churches or NGOs, we may contact you where we have a legitimate interest – i.e. where we believe it is reasonable to do so. Again, we will only do so after carefully considering how it might affect you and the potential benefits of contacting your organisation.

Religious beliefs

As a Christian charity, we may process personal data relating to where you worship, or what role you play in a church. We will only do this where you tell us you are happy for us to use this information, or where you choose to make this public (eg. on your church website). We will never disclose this information about you outside WorldShare without your consent.

4. How we use your information

Using your information for marketing

Marketing information may include information about different projects and appeals that we are running, information about our ministry partners and other work that we do.

We may send you communications about our news, activities and appeals by post or phone unless you have previously told us that you do not want to be contacted in this way. We rely on legitimate interest for this processing as we believe WorldShare has a legitimate interest in promoting the charity.

We will send marketing information by text or email if you have consented to receive information this way. You can add, amend, or remove your marketing preferences at any time by:

  • clicking the unsubscribe option at the bottom of all marketing emails
  • visiting WorldShare’s contact page
  • calling our office team on weekdays, 9am–5pm on 01302 775209.

If you ask us to stop sending marketing information, we will update your record and do so as quickly as we can but please note that occasionally you may receive further mailings that were already in progress.

5. How long we keep your data

We take the principles of data minimisation and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required.

6. Rights you have over your data

A full summary of your legal rights over your data can be found on the Information Commissioner’s website here: https://ico.org.uk/

If you would like to access the rights as mentioned above, or any other legal rights you have over your data under current legislation, please get in touch with our Data Protection officer, Mrs Jenny Hunt, at This email address is being protected from spambots. You need JavaScript enabled to view it..

Please note that relying on some of these rights, such as the right to deleting your data, will make it impossible for us to continue to deliver some services to you. However, where possible we will always try to allow the maximum access to your rights while continuing to deliver as many services to you as possible.

7. How do we keep your data safe?

WorldShare is committed to keeping your personal data safe by only using secure, protected and encrypted solutions.

All staff and, where applicable, volunteers are fully briefed on WorldShare’s data protection policies and procedures relevant to their role. Staff will only have access to data that they need to be able to carry out their duties. Any data that is no longer required, will be destroyed.

8. Modifications

We may modify this Privacy Policy from time to time and will publish the most current version on our website.

8. Reviewing and amending

This policy was revised and approved in January 2024, following a full review of our data protection policies, in line with UK-GDPR. The policies will be reviewed by the Trustees a minimum of once every three years.

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