Privacy Policy

WorldShare is committed to protecting your privacy, keeping the data you share with us safe and using it lawfully.

We aim to be clear when we collect your data, why we need it and what we expect to do with it.

Please read this policy carefully to understand how we will collect, use and store your data.

Who we are:

WorldShare connects local Christians and churches in the UK with local Christians and churches in the most difficult, least-resourced and least-reached parts of the world, to support their God-given vision to transform their communities.

We are registered in England and Wales as WorldShare Charity no 803575, Company No 2498199. For data protection queries, please contact our Data Protection Office Mrs Jenny Hunt, email: info@worldshare.org.uk

Our registered address is Armstrong House, First Avenue, Robin Hood Airport, Doncaster, DN9 3GA

Our basis for processing information:

We only hold data which, as far as we can ascertain, is accurate and up-to-date and which is required of us by law or necessary to process your donation.

 When do we collect information?

  • When you give it to us directly – you make a donation, you sign up to a monthly sponsorship, fundraise or to sign up to receive our prayer diary or other updates
  • When you express an interest in our work – and ask to receive information and updates from us
  • When we collect it as you use our website - See cookie policy

What personal data do we collect and how do we use it?

The type and quantity of information we collect and how we use it depends on why you are providing it.

If you make a donation, request information or fundraise; we collect some or all the following personal data: -

  • Your name
  • Your contact details
  • Your credit card details (for one-off payments)
  • Your bank details (for regular payments)

We use your data to:

  • Process your donation including processing Gift Aid
  • Send updates highlighting the impact of your donation(s) or fundraising
  • Send you information about our activities or prayer requests
  • Keep a record of your relationship with us
  • Ensure we know how to contact you

How long do we keep your personal data?

  • As a registered charity and company, we have statutory and legal obligations to keep certain information for a period of time after it has been used. We will not keep any personal data after it has been used that we are not required to keep under these obligations.
  • Once personal data is no longer required for legal reasons or for administering our relationship with you, it will be erased from our system in a controlled and secure manner.

We rely on a variety of legal bases by which to process your data, depending upon the activity being undertaken:

We use consent for all our appeals, marketing communications and ministry updates, whether hard copy or electronic. Each communication will provide a clear opportunity for you to opt-out and unsubscribe from future communications.

We use legitimate interest for processing receipts for donations towards WorldShare’s work and for contacting those who have regular monthly donations set-up or have supported specific ministries or projects (in the previous two years), to keep them informed about the progress of the work their donation supports. We also may share further related ministry or project needs with those who’ve supported a specific ministry or project (in the previous two years).

We use compliance with a legal obligation as the basis for processing any legally required activities such as Gift Aid returns to HMRC.

How do we keep your data safe?

We ensure there are appropriate controls in place to protect your personal details, whether on hard copy (paper) or in electronic form. Policies are in place to ensure that only authorised people see the personal data of supporters. Any data no longer needed is destroyed.

We periodically review who has access to personal data that we hold to ensure that your information is only accessible by appropriately trained staff or volunteers.

All data will be kept in the UK, is held on computers in secure premises and backed up to secure encrypted storage. Where it is necessary for operational reasons to hold data on portable computers, then this will be the minimum necessary and will be guarded by password security.  Any hard (paper) copies of personal data will be held in locked filing cabinets.

Disclosure of Data:

We won’t share any of your data with any third-parties unless we are legally obliged to, without your permission.

We won’t sell your details to anybody else, nor do we buy data from third parties or obtain personal data from the public domain.

WorldShare will not transfer your personal data to countries outside the European Economic Area.

Your rights 

You have a right to see what personal data we hold about you. You can request access to any information we hold about you by contacting us. We do not accept these requests by email and will require proof of identity to enable us to ensure that we only provide personal data to the correct person.  Contact us by post to; Data Protection Officer, WorldShare, Armstrong House, Doncaster DN9 3GA.

Please let us know of any changes of address or if there are any discrepancies in the personal data we hold and we will correct them.

You also have the right to stop us using your personal data at any time. If you wish to opt out of receiving marketing or other communications, please contact us info@worldshare.org.uk  

If you have any questions, please send these to Data Protection Officer, info@worldshare.org.uk

Your request or enquiry, will receive a response within 10 working days.

If you feel your request was not handled or dealt with correctly by us, you may raise the issue with the Information Commissioner’s Office. You can contact them on 0303 123 1113

Changes to our Privacy Policy:

We may update this policy from time to time to reflect changes in the law, without notice to you. Any changes will be posted on our website and you will be deemed to have accepted the terms of the privacy policy on your first use of our website following the changes.

This policy was last updated 03 July 2018 V2.0


Cookies

A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.